TL;DR
- Saleshandy auto-pauses a sequence on "too many" or consecutive bounces. No threshold is published.
- Its credits cover finding plus verifying, at about $0.03 per credit, and are non-refundable.
- For lists you already have, MailExchange verifies from $0.0058 per email, refunds unknowns, and credits never expire.
Saleshandy's bounce pause
Saleshandy's help center says a campaign "might be paused" if it receives too many bounced emails, or if multiple emails bounce consecutively. It doesn't give a percentage. With no number to aim for, the safe target is the one most sequencers publish: keep hard bounces around 2% or lower. See how many bounces burn a domain.
Consecutive bounces matter here. A block of stale addresses from one old company domain, imported together, can bounce in a row and trigger a pause even if the list as a whole is decent. Verifying first removes those clusters.
A paused sequence costs more than the bounces themselves. Replies stop while you investigate, and restarting without fixing the list just repeats the problem. Cleaning the list once, before launch, is cheaper than working out afterwards which leads caused the pause.
Saleshandy credits vs MailExchange
Saleshandy's credit covers enrichment plus a "2-layer" check of risky and catch-all addresses, at about $0.03 per credit, and its docs say credits are non-refundable. That's reasonable when you're finding emails inside Saleshandy. For lists you already have from Apollo, Clay or a vendor, you only need verification.
| Option | Per email | Refunds |
|---|---|---|
| Saleshandy credit (find + verify) | about $0.03 | Non-refundable |
| MailExchange 5K / 10K | $0.0058 / $0.0049 | Unknowns and duplicates refunded; credits never expire |
| MailExchange 100K | $0.0030 | Unknowns and duplicates refunded; credits never expire |
Saleshandy figures from Saleshandy pricing, verification credits and why a sequence gets paused, checked 2026-10-17.
How to verify leads for Saleshandy
- Export your leads as a CSV.
- Upload it to MailExchange. Every row gets deliverable, risky, undeliverable or unknown, plus a reason. Your columns are kept.
- Keep deliverable rows and drop undeliverable ones.
- Decide on catch-alls. They're labelled
risky: low_deliverability, separate from role and disposable addresses. Skip them on new domains, or send them from a separate sequence at low volume. More: catch-all emails in cold email. - Import the clean CSV into your Saleshandy sequence.
What each result means for a sequence
| MailExchange result | In Saleshandy |
|---|---|
| deliverable | Import into your main sequence. |
| risky: catch-all | A separate sequence with a lower daily limit, on your oldest sending accounts. |
| risky: role | Usually skip for cold outreach. Shared inboxes rarely reply and are quicker to complain. |
| risky: disposable | Drop. |
| undeliverable | Drop. These are the addresses that bounce and can trigger a pause. |
| unknown | Hold back and re-check in a day or two. The credit is refunded. |
Spread risk across a sequence
Because Saleshandy also reacts to bounces in a row, don't import a list sorted by company. Shuffle the rows, so leads from one domain aren't sent back to back. If that domain has gone dead since the list was built, its bounces are then spread out rather than arriving as a run.
Watch bounces after launch
Saleshandy has an email-bounced webhook. If you send it to your own system, you can see bounces as they happen, and re-verify the rest of a list if one domain starts failing. Combine it with the MailExchange API (early access) to re-check contacts before later steps. A direct connector is on our roadmap. Ask for an API key.