Home / Learn

Email verification, explained

Short, accurate answers to the terms you meet when you clean a list: what each one means, why it matters for deliverability, and what to do about it.

Updated 2026-10-17

Glossary

What is a catch-all email?

Why some domains accept every address, how verifiers detect them, and why they can't be confirmed.

Glossary

Hard bounce vs soft bounce

Permanent vs temporary failures, the SMTP codes behind each, and what to do with them.

Glossary

Role-based email addresses

info@, sales@, support@: why shared inboxes are flagged risky, and when to email them anyway.

Glossary

Spam traps

The three kinds of trap, how lists pick them up, and what verification can and can't do about them.

Glossary

Verification vs validation

Two words for overlapping things. What each usually means, and which checks actually stop bounces.

Glossary

Email verification statuses

Deliverable, risky, undeliverable and unknown: every result and reason, and what to do with each.

Glossary

Email bounce codes

A plain-English table of SMTP reply codes and enhanced status codes, and what to do about each.

Glossary

Verify an email without sending

The manual MX lookup and SMTP walkthrough, and why it often fails from a home connection.

Glossary

What is SPF?

SPF lists which servers may send mail for your domain. Syntax, an example record and the 10-lookup limit.

Glossary

What is DKIM?

DKIM signs each message so receivers can prove it came from your domain. Selectors, keys and a sample record.

Glossary

What is DMARC?

DMARC tells receivers what to do when mail fails SPF and DKIM. Policies, alignment and a starter record.

Glossary

What is an MX record?

MX records tell the internet which servers receive a domain's mail. Priorities, an example and how verifiers use them.

Glossary

What is greylisting?

Greylisting temporarily rejects mail from unknown senders. How it works and how it affects verification.

Email providers

Is Gmail a catch-all?

How consumer Gmail (gmail.com) answers an address check and what result to expect.

Email providers

Is Google Workspace a catch-all?

Workspace domains are catch-all only when an admin sets a routing rule. What that looks like when verifying.

Email providers

Is Microsoft 365 a catch-all?

Authoritative vs internal-relay domains in Exchange Online, and why Microsoft addresses often return unknown.

Email providers

Is Outlook.com a catch-all?

Consumer Outlook.com, Hotmail and Live addresses: what is and isn't documented, and the results to expect.

Email providers

Is Yahoo Mail a catch-all?

Yahoo Mail addresses and bounce behaviour: what Yahoo documents and what you'll see when verifying.

Email providers

Is iCloud Mail a catch-all?

icloud.com addresses vs custom domains on iCloud+, where an owner can switch on catch-all.

Email providers

Is Zoho Mail a catch-all?

Zoho Mail domains are catch-all only if the admin sets a catch-all address.

Email providers

Is Proton Mail a catch-all?

proton.me addresses vs custom domains on a paid Proton plan with a catch-all address.

Deliverability

What is a DNSBL?

How DNS black hole lists work, what gets a sender listed and how verification keeps you off them.

Learn

Email bounce rate explained

How bounce rate is calculated, what's a good number, and why tools disagree on the formula.

Learn

What is email verification?

The six checks behind a verification, what the results mean and when to run it.

Start your free trial →